Q: Where can I get Co2 cartridges for the Beer Dispenser?
A: They can be purchased through our customer service. Send an email to firstname.lastname@example.org with your name and address and quantity you require. They are available in a pack of 3 cartidges for $7.49 plus tax and shipping.
Q: Why is there so much foam (head) being dispensed?
A: The first glass or two from your keg will always be mostly if not all head (foam). This condition will worsen the more the keg has been moved around during transport. To minimize this we recommend the keg sit for at least 2 hours prior to tapping. To minimize the head, do not pull the lever down all the way.
B: If using Pressurized Heineken Keg and experiencing excess foam (head) the C02 charger within the keg may have come loose. This is related to the Heineken keg not the performance of the BD208. When purchasing keg, if you gently swing the keg side to side and hear a metal “clinging” sound the C02 charger within the keg has become separated from the keg. This will create excess foam and is isolated to the keg itself, not the BD208.
Q: Why is there is very little pressure from my tap?
A: Please check to make sure all of your fittings are tight.
If you are using a Co2 cartridge it could need to be replaced.
If you are using a pressurized keg it is possible for the Co2 can to come loose on the inside of the keg if it was ever transported on its side. This will result in very low pressure. It is still okay to drink; it will just take some time to fill your glass.
A: Move the tap handle back and forth approximately ten times. Pull it into the open position and then flick the handle backwards to the off position. Sometimes the seal mechanism needs to be worked in to seal properly on a new unit.